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To add a testimonial of your own, submit it on the Customer Survey page.
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"I have dealt with Hall's H-D for several years now. I recently purchased my third bike from them. When the commercial say's you've joined the "Hall's Family", they are genuinely sincere. I have always been treated as a family member rather than a customer by the staff at Hall's. The dealership is clean and set up to easily find parts and accessories. Larry and his crew in Service have always taken care of my bikes in a timely manner. Mike, Dave and Kenny in Parts always have what I need and take the time to answer any question i might have. Jeff in Apparel and Jim in Sales. But most importantly Stan, Steve and Cindy. You all went that extra mile and bent over backwards to make this latest purchase a great experience. Thank You guy's for all that you do."
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By: Rick and Kathy Springfield, IL
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"I called Diane in Appael today and she was very helpful to me in trying to locate some information on the motorcycle kits for kids. She provided excellant customer service. It was much appricated with me being from Tennessee. You should be proud to have a customer service person like her. Thanks Diane, and keep up the outstanding work"
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By: Dorothy Bolivar, TN
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"We love our 2010 street glide. Thanks to Stan,Jim, Cindy and Larry for the great help. Your dealership should be very proud of it's excellence in every department from sales to parts and service.
thanks again,
Dave and Diane Johnson
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By: Dave Middletown, IL
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"I would recommend Hall's H-D to anyone. Everyone is friendly and ready to help."
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By: Brian Farmersville, IL
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"Hall’s Harley Davidson is the best H.D. shop anywhere, period. The entire staff is friendly, competent, knowledgeable, helpful, and respectful. Thank you all. On November 13, 2008, I took home the bike of my dreams: a shiny black and chrome 2009 Ultra Classic Electra Glide, loaded! Thanks especially to Stan, Perry, Cindy, Josh, and Jeff. We are looking forward to continuing to do business at Hall’s and furthering our relationship with the wonderful staff.
Sincerely,
Mark Butler
Delavan, IL
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By: Mark Delavan, IL
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"Staff found the bike I was looking for. Had bike in before the date I was told. Price was better than where I bought my Super Glide 4 years ago. Paperwork was ready to be signed on the time and date promised. First service was completed fast. Even though I arrived to pick up my bike at 558pm( store closes at 6) service staff was very helpful. Sorry for being the last minute louie pain in the a**. Good job."
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By: James Springfield, IL
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"Staff is very friendly and ready to help with anything you need. Love shopping there!. Always a great experience!"
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By: Tim Jacksonville, IL
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"Had a great experience with the recent purchase of an 08 street glide. From making the deal through the paperwork, buying parts and having them installed to taking delivery."
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By: Terry Decatur, IL
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"Kenny in parts, Jeff in motorclothes, and Josh in service are the BEST bunch of guys to deal with. They always go out of their way to get what you need!"
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By: John Riverton, IL
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"What can I say, the whole dealership was a great expericence. I had a Bushtec trailer hitch installed and a 5000 mile service done. Everyone was so friendly and helpful and made the wait time go by very quick. Parts, Service, Motorclothes, everyone. Even the owner asked if I needed help putting my bags back on. I would drive 175miles to work with them again. GREAT JOB EVERYONE, Thanks
Rick Beauchamp-Aurora,Ill"
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By: Anonymous Aurora, IL
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"We were very satisfied with our purchase of a 2006 used Road Glide The staff was helpful in this purchase. Also the continued support after the purchase and the discount we received for purchasing a bike. Also the next day they were very helpful when we stopped in during the rain and helping with the selection of rain gear. We will continue to be valuable patrons of the store. Thanks for the great experience so far."
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By: Donald Springfield, IL
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"After suffering my third stroke in 2004, I thought I'd never ride again. I lost the use of my left hand. But with help from first Sue and then Jim and Cindy and the great service guys, I now have a nearly automatic 06 Lowrider. And GIMPY rides again. "
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By: Alex Davenport, IA
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"I went in on the first nice day of the season to trade up on a used Ultra Classic. The first person when I called was Cindy and she was very appreciative that I was even thinking of doing business with them. The day I travelled up from Southern Illinois I talked with Gary who was very helpful and helping Cindy during a very busy day. The bike was priced right and we agreed on the trade-in value and thoe whole process took less than three hours. The atmophere was great as were all the sales and service staff. I will reccomend Halls Harley Davidson to my friends and family for future purchases. Great experience to get into the wind with Halls!!"
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By: Mike Breese, IL
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"I purchased my first harley from Hall's this spring and found the sales staff to be fantastic. I would especially like to thank Steve for all of his help with my purchase. I have been in twice since the purcase of my 1200 Custom and have received great advice on parts and maintenence. Hall's has a great thing going for them and I will certainly be back."
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By: Anonymous Girard, IL
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"Thank you. As a previous non-Harley owner, every time I entered your dealership, even if, to dream of the day, or buy a shirt, the staff was friendly, and professional through and through.
There was no way, that when the day came to buy my first Harley was to come true, Hall's was not going to be involved.
Thank you for everything.
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By: Andrew Sherman, IL
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"I purchased a brand new , 2007 Softail Deluxe from Halls Harley Davidson, in Springfield Illinois. 1500 miles latter,and its been a very rewardable, memorable, and pleasant experience. My hats off to Hall's Harley Davidson in Springfield. Job Well Done! I will be back! Thanks again!
Alan.
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By: Al Springfield, KS
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"I received first class treatment all around. Jim got me started and inspired and Sue drove the sale home. Cindy explained the paperwork and Steve showed me how much they appreciate my business. Gary explained some of the accessories and a few things I might want to consider. Dave shared some interesting facts about exhaust systems. Mike labored on my wish list and with his knowledge and expertise made this dream come true. Other dealerships proved how popular my color selection is. After locating the bike I want four times[!] Stan himself drove out of state to retrieve it before it could be sold out from under me again. I don't even have possession of the bike yet and have been very impressed with the experience and with all of the professional staff at Hall's Harley Davidson."
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By: Marvin SPRINGFIELD, IL
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"My buying expierence at Hall's was by far the best time I have ever had buying anything, PERIOD!! The staff at Hall's were very friendly and helpful in my purchase. They went above and beyond any other dealership I have ever been too. Cindy & Steve are by far the two nicest people that you could want to do business with. Thanks for making me feel at home while I was there. I feel like because of the treatment I received from them and everyone there at Hall's, I will never go anywhere ever again!!
THANK YOU!!!
Bob & Heather"
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By: Bob Mt. Sterling, IL
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By: Dave Pleasant Plains, IL
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"Great experience. Staff very friendly and helpful. I always look forward to visiting this store."
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By: Tim Jacksonville, IL
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"Mr. Hall you have a great staff, they made the purchase process very pleasant and smooth. Special thanks to Cindy & Gary. "
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By: Marshall (Bud) Springfield, IL
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"I just wanted to say thank you very much for the good service you guys provided on our recent purchase. Steve took great care of us in the begining of our deal. Jim made sure we got everything done and got the bike ready faster than expected. Cindy was awsome with all the paperwork and treated us great. Kenny, Dave, Mike, as always took great care of us on the extra parts.Larry and the guys in service were great and prompt on some fine tuning.Keep up the great work and we will highly praise you guys. My wife loves the new bike.
Johnnie & Michelle crawford."
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By: johnnie springfield, IL
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"Never had a bad experience with Halls Harley Davidson. Everybody, especially the service department, is helpful, friendly and courteous. Very unique in todays world.
Thank you all for all your help and kindness torward me."
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By: Arthur Springfield, KY
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"Hall's Harley-Davidson has really good inventory and great customer service!."
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By: Greg Chatham, IL
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By: Andrew Washington, IL
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"We've bought 3 bikes from Halls in the last four years and can't imagine going anywhere else for a Harley-Davidson. They treat you with the patience and respect you deserve, which can be hard to find in this day and age. Special thanks to Steve, Cindy, Larry & Kenny for all of their help and patience."
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By: Ken Lincoln, IL
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By: Matthew Springfield, IL
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"i think you guys meaning every one but especially kenny and cindy and jeff really go out of their way to help me . dont get me wrong everyones very helpful and courteous. just really like to deal with these guys &gal. i thank you for everthing you've done for me. i would recomend anyone to come over to your store.ill definetly purchase my next bike from you without even calling for a price quote else where.thanks jim reynolds."
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By: jim jacksonville, IL
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"my wife and i just purchased a 2004 fxdi dyna super
glide from jim swoope he made buying fun again he took
the time to listen to us something you don,t see much of
anymore he covered our bike from top to bottom he also gave
us our private time to talk on our day to pick up the bike
again jim was there for us thankyou cindy for the paperwork"
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By: mark blandinsville, IL
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"My wife and I got our Harley from you in 2003.Every time we go to your Dealership we have a good time learning and talking with all the help there.Jim,Cindy,Larry and Stan always have time to help us out. Thank You All. Have a Happy Holiday!"
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By: Dennis Beardstown, IL
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"WE DROVE FROM SAINT LOUIS,TO HALL'S HARLEY DAVIDSON BECAUSE OF YOUR FRIENDLY STAFF AND THE A++ STORE YOU HAVE SET UP.THANKS FOR SUCH A MEMORABLE EXPERIENCE!!!"
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By: KEVIN SAINT LOUIS, MO
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"Dear Mr. Hall
You have assembled a great staff.
My bike buying experience was very pleasurable with no sales pressure. Everyone that I have had the pleasure of dealing with has been most helpful and very courteous,from sales,parts,to service.My decision to buy my new H-D from HALL'S was your employees. Thanks
Jim Clauser"
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By: jim pawnee, IL
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"On 9-14-05 I was returning from a trip to Wisconson and had stopped in Springfield for gas. My 03 FLSTC, which has never given me any trouble, would not start. I called HOG and they send out the rescue trailer from Hall's HD. I explained that I had to be in Memphis for a very important meeting at 7am on Thursday. They check to see if the trouble was covered by the warranty and it was. I broke down at 1025am and I was on I-55 to Moscow Tn at 1430. Very Very impressive. I got home at 915pm and made the meeting this morning. Thanks guys, all of you are A-1 in my book. From 40 years on the road.
Dan "Shiloh" Richard
Director
North Mississippi Orphans"
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By: Dan Moscow, TN
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"I have always been treated with the up most respect and courtsey. Work has always been done in a timely manor. I think your new website is very nice"
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By: Doug Springfield, IL
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